While most banks now volunteer cubicle phone banking, Standard Bank has upped the ante with a sort of originative services which anyone with a wap-enabled apartment phone can access via their unfamiliar Standardbank.mobi site.mobi means you can access the internet location from your phone via GPRS.
The Mobile Channel at Standard Bank trace eagerly to engender features to their.mobi place that would specifically aid people on the move: "Instead of plainly replicating our.co.za site, we tried to suppose about the big-hearted of things that would make sense for a ambulatory site, especially those relating to convenience and expedite of use," said Charles Street, head: Mobile Channel Self-Service Banking at Standard Bank.
"We didn't want to swamp the plot down with too much info about all our products and services," says Street, "Instead, we foretell the install as the prime step in getting familiar with the bank, applying for a digs loan, finding out where our branches are located. The gladden on the neighbourhood is user-friendly for smaller mobile screens. It is directly to the point, and provides the drug with guidance on how to get any further information they may be short from us.
" Cell phone banking for Standard Bank customers has been couched propitious this.mobi site, but now there is so much more to it than just banking. "Most South Africans have a room phone," says Street, "Now relations who in the past had restricted access to our online services can register with these from their phones. We have in mind to set up an information portal including answers to every so often asked questions.
This means that kinfolk who may not have the day to stop by at the bank and ask some questions will be able to get the answers they make wherever they are." Locate me According to Street, flourishing forward, this milieu provides a colossal opportunity to give people access to the bank as well as several other complementary services to agree nation coming back, such as regular updates about sporting events adulate the Standard Bank Pro 20 Series Cricket. For example, it is now attainable for a man banking with Standard Bank, and in deed for anyone who is extraordinary to see how it works, to use the Locate Me office to get directions to the nearest ATM or branch. Similar to GPS technology, the Locate Me serve on Standardbank.mobi is based on LBS (Location Based Services) which identifies the estimated situation of the handset.
Although not as conscientious as GPS, the service, currently provided by Vodacom, but MTN are set to follow soon, can be creatively implemented in.mobi sites to charge users to designated places of interest. Standard Bank is the victory to prepare this invention to master users to their ATMs and branches, and will fascination to settle in requisite of cash, fast. A another main film on Standardbank.mobi is the Home Loan Calculator.
This ritual helps kith and kin compute how much they can contribute on a home loan or how much they can expect to give as monthly installments. Even for those who don't bank with Standard Bank, the Home Loan Calculator can be a gainful steer when searching for capital or when making offers to purchase. The Home Loan Calculator sms'es the results back to the owner for free, and the care enables the users to petition the bank to in them to inaugurate the home loan application process.
With stall phone banking on standardbank.mobi, customers can possession of even out enquiries and mini-statements, perform inter-account transfers, make it with third supporter payments and buy pre-paid airtime from all cellular networks. Standardbank.mobi guarantees locked transactions and does not aggregate banking word on the phone.
Says Itumeleng Monale, number one of Self Service Banking at Standard Bank, "We go through Standardbank.mobi as a well-reasoned supplement to our existing Internet banking and cell phone banking services, making it easier and faster for our customers to comportment their banking and collect access to other productive information".
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